Estelle Johannes

Senior Director, Member Communities
Staff member
In the dynamic landscape of IT, Artificial Intelligence (AI) and the Internet of Things (IoT) are emerging as significant game-changers. The surge in customer inquiries and market demand for these technologies is undeniable. As Managed Service Providers (MSPs), it's crucial to stay ahead of the curve and understand how to effectively respond to these inquiries and deliver innovative solutions.

However, the application of these technologies often raises questions. How can MSPs integrate AI and IoT into their services to gain a competitive edge? How can these technologies be leveraged to enhance operational efficiency and customer satisfaction?

Watch these short videos as we explore these questions and delve into the practical application of AI and IoT in the MSP landscape. By embracing these technologies, MSPs can unlock new opportunities and drive their competitive advantage in the IT industry.