Brianna White

Mar 25, 2020
Which areas of business can we expect AI to transform in the next decade? Almost all of them, experts say. Here’s half a dozen to start the revolution
Artificial intelligence (AI) has secured its ‘must-have’ technology status, enabling companies to move faster and further than rivals to sharpen predictions, boost efficiencies, and optimize real-time pricing or stock control.
But as we wrote in the November issue of Technology Magazine, most boardrooms and bosses don’t yet fully understand the potential use-cases for AI and machine learning (ML). “Stakeholders often don’t know what to ask for in order to get the right benefits out of the technology,” says Elliott Young, CTO, Dell Technologies UK. “This means they don’t really know what their business could be missing out on.”
Overhyped AI scares people and masks the real benefits these technologies can offer, says Anthony J. Bradley, Gartner’s Group Vice President of Emerging Technologies and Trends Research. “This can lead to slower adoption, and even sociopolitical fear and government regulation that will stifle progress.”
We take a closer look at six sectors that will attract a lot of future attention.
Predictions and forecasting
AI is migrating from its position as a technology identifying relationships in data and predicting existing trends more accurately to a technology that spots future shifts in everything – from leisure spending and travel patterns to company creditworthiness – by analyzing preferences and sentiments, says Sian Townson, Partner, Oliver Wyman.
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