Generative A.I. can help your business if you use it in the right way. If you have a big budget to pay for building a GAI application tailored to your unique business requirements--such as providing customer service--you can cut your costs and boost your productivity.
If you want to use free chatbots, you can use ChatGPT and its rivals to boost your productivity by letting the computer write a first draft of a memo or a strategic analysis.
Be wary of thinking that draft is a final product. If you make that mistake, you could be in big trouble, because chatbots are not based on the most recent information, they do not cite their sources, and they sometimes pass off fiction as fact--dubbed hallucinations.
Here are four things you should do to get the most benefit from ChatGPT while minimizing the risks.
1. Protect yourself against chatbot inaccuracies.
Chatbots can make mistakes. Therefore, users must invest the time to assess the truth of the answers they provide.According to The Boston Globe, you can protect yourself by double-checking ChatGPT's response to your prompt. In addition, you should ask the same question to more than one chatbot and see whether the answers are substantially the same.
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