4 Business Models to Think About Heading into 2021
Aside from the big trends that we talked about in the IT Industry Outlook 2021, there are several other concepts floating around that will be worth watching in the new year. Some of these are closer to buzzwords than actual trends—the Outlook report also features a callout box touching on several of these hot topics, from 5G to robotic process automation (RPA) to sustainability. Other concepts are not fully formed—we can see some of the pieces that go into the idea, but not the full path forward.
One example of the second category is the mix of business models we will see in the IT industry, specifically at the layer of the industry that deals directly with customers. Heading into 2021, there are four different models that are either well established or well positioned for future growth. These are certainly not the only models that exist, but they stand out because of the different operational styles required.
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