How Business Communication and Collaboration Skills Can Advance Your IT Career
You may be surprised to discover that aspiring technologists don’t always have to follow a traditional technical education or training track in order to launch a successful IT career.
Professional skills, such as communication and collaboration, can provide a solid foundation for professional development in the technology industry, per Maddy Martin, head of growth and education at Smith.ai, a firm that provides companies with virtual receptionists.
“We are training people who never would have had exposure to this level of tech training based on their education,” Martin said during a recent CompTIA podcast interview.
Students thinking about getting into IT after graduating high school or college, and working adults considering changing careers to tech jobs, should not be discouraged if they lack a technical background. Many organizations in a wide range of industries place higher value on experiences that develop business acumen – such as project management training or a background in service or sales roles – than specific technical skills when recruiting for entry-level IT positions.
Martin described this type of educational or working history as a sort of vocational training that makes non-technical candidates really valuable in the marketplace and does not require them to go back to school to land a job at a tech company.