Is AI just a fairy tale? Not in these successful use cases
Even with technology, sometimes we believe in fairy tales. A fairy tale is a story with a "fantastic and magical setting or magical influences within a story." I hadn't thought much about fairy tales recently, until I began reviewing the number of online case studies about artificial intelligence (AI) in companies.
In most of these case studies, the bottom line was that an AI solution had been successfully implemented. However, when I reviewed the stories for business outcomes or results, the results weren't there. Instead, the stories ended with what companies hoped they would realize from their AI investments. They were hoping that fairy tale projects would indeed come true.
AI is in its infancy in most companies, and there are legitimate reasons many tangible business results from AI have still not appeared.
Nevertheless, it isn't too early for CIOs and others with responsibility for AI projects to start worrying: Because it won't be long before their boards and stakeholders begin to question business results.