Six Lessons Learned From Running An AI Company During A Pandemic
While much of the tech world has come through Covid-19 relatively unscathed, some tech-focused industries have definitely felt the effects of the pandemic. As an AI and NLP software vendor with clients in myriad industries — including those with a focus on restaurants, airlines and hospitality — we were certainly affected, especially early on.
However, with necessity being the mother of invention, we have adapted to this “new normal” and have emerged stronger than ever. Here are the lessons we’ve learned along the way.
1. Talent Is More Important In A Pandemic
A heavy-handed, top-down management style is bad enough in the best of times. During Covid, it’s both impossible and deadly to your business. I’ve always believed in hiring smart people and letting them do their jobs — something that the pandemic has shown to be a smart approach. Our team readily adjusted to their new Zoom-based workday and has continued to develop and release software without missing a beat. Our success has everything to do with the talent of our team and our ability to work together.