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New CompTIA report identifies five key workforce and learning trends to watch 2021

A new CompTIA report into workforce and learning trends reveals the extent to which the rapid acceleration and immense transformation of the last twelve months is forcing companies to strike a new balance between continuity and innovation, moving from surviving to building back better through a renewed focus on resilience, DEI, learning and development and strategic integration of people and technology. 

The ‘Workforce and Learning Trends 2021: Accelerating Through the Curve’ report is the result of a 400-person strong survey of US human resources and workforce learning professionals and qualitative interviews with L&D experts, along with research into market trends and literature reviews. As a result of this, CompTIA researchers have identified five key trends to watch out for that will define the near future.

Companies renew focus on worker resilience

In many ways, the pandemic accelerated existing concerns about work-life balance and morale, with the struggles of vulnerable workers (older workers, working parents/mothers, low-wage workers) becoming more visible as a result of the crisis. While these groups are still weathering the impacts of the pandemic, it’s a positive sign that organisations are now more aware and getting more specific and targeted about how to help these groups based on their actual, multi-dimensional needs. In this way, resilience and renewed emphasises on wellbeing may go hand-in-hand. 

Tech investments are a key way to gauge and track these needs. According to the report, 38% of the HR leaders surveyed say they offered new or expanding technology stipends for work-from-home employees and 41% hired new staff in IT support, network engineering, software development, data analytics or cybersecurity. 

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