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Putting More Intelligence into Business Intelligence

  • 6 mths ago

Analytics, augmented by artificial intelligence, offers a means to deliver self-service business intelligence (BI) environments.

In recent times, a cry has gone out from many enterprise users: why can’t our business intelligence (BI) and analytics tools be as fast, easy and intuitive as Google searches? Yes, Google has spoiled us.

BI and analytics tools have been around for decades, their value to enterprises has been limited. In 2021, “Gartner found that BI and analytics adoption among all employees was 30%.,” according to Wayne Eckerson, writing in a recent report out of Eckerson Group. “That is only slightly better than the 20% rate I discovered when running similar studies in the 1990s.”

Enterprises have attempted to boost adoption with more user training, while vendors have spruced up and simplified their user interfaces. Still, that didn’t get to the heart of the issue — the need to enable greater self-service analytics with up-to-the-minute insights.

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