Can Your Organization Support A Multi-Generational Workforce?
The modern workforce now comprises over four different generations of employees, each with different expectations and challenges.
Today’s multigenerational workforce offers great benefits to organizations in terms of diverse experiences and skills. But at the same time, it can also be a struggle to introduce tools that can accommodate the requirements of every generation.
To successfully engage and retain employees, organizations need to understand the expectations of every demographic and provide them with tools to help them handle their work and collaborate effectively.
Let’s take a closer look at each generation and its preferences, based on my own experience with and research on these generations.
1. Generation Z
Born between 1997 and 2012, members of Generation Z are digital natives who view smartphones, laptops and tablets as essential devices. Employees from this demographic often use social media and the internet in order to search for their potential employers. Gen Z employees readily prioritize job benefits over salary.
Members of Generation Z also prefer:
• Cutting-edge technology and active engagement at work.
• More flexibility from employers to accomplish tasks and add their own input.
• Flexible work hours and remote opportunities.
• A work environment that focuses on diversity and social responsibility.
• Participation in highly collaborative work relationships.
• Opportunities to grow with mentoring and coaching by senior staff members.
Millennials, born between 1981 and 1996, form the largest part of the workforce right now. They’ve witnessed one of the worst recessions of the current century, which has impacted their careers immensely, and they’ve also lived to see the internet quite literally change our lives. This, in turn, has made the millennial generation more adaptable to technological changes than any other generation.
Millennial employees prefer:
• Technology-driven business processes and organizations that offer BYOD policies.
• Skills development, leadership training and career development programs.
• Remote working opportunities if their work can be managed from outside the office.
• Focusing more on results than their working hours.
• A better work-life balance.
• Digital communication instead of face-to-face meetings.