How to Leverage AI to Better Detect, Analyze Cybersecurity Threats
Cybercriminals and bad actors can create and launch new threats into the market in what seems like the blink of an eye. Therefore, solution providers and managed services providers must be just as fast to prevent, or at least minimize, the damage they can cause. To meet that challenge, artificial intelligence (AI) technology is increasingly becoming a critical component of cybersecurity solutions. The more that MSPs—and other tech companies—understand how AI is changing the way networks and data are protected, the better they’re able to protect customers.
In the episode of CompTIA’s From Promise to Profit series below, Greg Plum, senior vice president of strategic alliances at Markee and chair of CompTIA’s Emerging Technology Community, and Joseph Steinberg, cybersecurity expert and a member of CompTIA’s Cybersecurity Advisory Council, discuss how cybersecurity solutions are leveraging AI technology to keep the bad guys at bay.
The number of security threats has increased dramatically in recent years, so the ability to detect threats before they create havoc is of utmost importance. However, humans have a brain-power limit: There’s only so much material they can analyze at any given time. An organization that frequently deploys technology may find numerous threats and be the target of many attacks.
“What do you do with that knowledge? If you don’t have AI to start analyzing threats, you need armies of humans. And most organizations don’t have enough as it is to handle their existing load,” Steinberg said.
Adding advanced technologies such as AI can improve computer-based analysis to determine what is a critical threat and how that should be addressed. It’s a task that every business is really wrestling right now, Steinberg said.
In this video, Steinberg explains how companies are being dealt a double blow: a shortage of qualified personnel coupled with an increased volume of attacks. To make up for the lack of staff, organizations are investing in more cybersecurity technology and automated systems. As a result, more alerts are being identified. However, while these are real threats and attacks being identified, if you don’t have enough staff to review, prioritize and decide which alerts are likely to be vulnerabilities, an organization can quickly become overwhelmed.
A second component of a cybersecurity solution incorporates AI systems to help look at alerts that come in from different systems, threat intelligence, the current status of networks, and the current status of data. The AI solution can analyze the threats, make predictions and prioritize what should be handled, in what order by human staff. In some cases, the AI can handle the requests. “That can dramatically improve the security of an organization,” said Steinberg, “because remember, if one attack gets through because somebody prioritized [incorrectly]… that can lead to a catastrophe.”