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Employers, Investors Take Notice of AI Tools to Speed Job Recruitment

  • 6 mths ago

A chronic shortage of workers has more employers turning to artificial intelligence to supercharge recruiting efforts, seeking an edge in an increasingly pitched battle to fill job openings.

By automating previously manual tasks—like pre-screening job applicants for basic qualifications, checking for professional credentials and licenses, or scheduling follow-up interviews—employers hope to streamline the hiring process and scoop up available workers before competitors move in.

Artificial-intelligence capabilities, like conversational AI software, can speed up the early back-and-forth emails, texts and other communications with applicants and quickly get strong candidates in front of recruiters. Other AI-enabled tools are being used to accelerate the employee onboarding process, getting new hires oriented, trained and set up with computers, business apps and corporate email accounts.

Trucking company U.S. Xpress Enterprises Inc. uses conversational AI software to handle most of the early stages of the hiring process, including text exchanges with job applicants, said Amanda Thompson, the Chattanooga, Tenn.-based business’s chief people officer. When job seekers submit an application via a mobile device, the AI tool automatically replies with a series of preliminary questions, she said.

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