Crisis Management for SMBs: Leading Customers Through Tough Times

How best to lead customers through stressful situations? Solid communication and reducing fear and uncertainty are a good place to start. Part 2 of CompTIA's blog on crisis management for SMBs focuses on customers: https://www.comptia.org/blog/crisis-management-for-smbs-leading-customers-through-tough-times

Part 1 focused on employees: https://www.comptia.org/blog/crisis-management-for-smbs-leading-employees-through-tough-times

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