Oklahoma City puts the focus on employees when implementing changes in office technology
The City of Oklahoma City (OKC) is no stranger to growing pains. Like so many cities and local governments facing budget, resource and time constraints, the fastest-growing city in Oklahoma has, at times, had to do more with less. But despite this, we’ve remained committed to advancing our city forward and putting our 5,000+ employees at the center of everything we do from an IT and business perspective when implementing change, and often being pioneers in the changes we are implementing.
Advancing our human capital management strategy and implementing a new system has helped us fill longstanding HR gaps, optimize our back-office workflows, and allows us to focus on supporting our people in their daily work. In doing so, our employees are working smarter, not harder, to support their growing community. For other cities and local governments working to achieve the same, here’s my advice: