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What Happens When AI is Used to Set Grades?

How would you feel if an algorithm determined where your child went to college?

This year Covid-19 locked down millions of high school seniors and governments around the world canceled year-end graduation exams, forcing examining boards everywhere to consider other ways of setting the final grades that would largely determine the future of the class of 2020. One of these Boards, the International Baccalaureate Organization (IBO), opted for using artificial intelligence (AI) to help set overall scores for high-school graduates based on students’ past work and other historic data. (We use the term AI broadly to mean a computer program that uses data to execute a task that humans typically perform, in this case processing student scores.)

The experiment was not a success, and thousands of unhappy students and parents have since launched a furious protest campaign. So, what went wrong and what does the experience tell us about the challenges that come with AI-enabled solutions?

Continue reading: https://hbr.org/2020/08/what-happens-when-ai-is-used-to-set-grades

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