IDC: Ethical AI is a team sport that requires smart and strong referees
Companies using artificial intelligence should start thinking about ethical AI as make or break, not nice to have, according to IDC research. In a webinar on Thursday, March 4, analysts explained why the lack of guidelines for AI is holding back implementation as well as how companies can address this problem. Analysts Bjoern Stengel, Ritu Jyoti and Jennifer Hamel shared new research at the session, "Increasing Trust and Accountability Through Responsible AI and Digital Ethics."
Hamel, a research manager of analytics and intelligent automation services, said that ethical AI is a team sport. This means AI teams should include data scientists, governance experts and service providers.
"There's a lot of drive to roll out AI at scale but at the same time those solutions need to be built responsibly at the beginning otherwise problems will expand across the organization," Hamel said.
Stengel, a senior research analyst in business consulting services and sustainability/environmental, social and governance services, said that one thing companies can do is to use an ESG lens when thinking about AI projects. This helps define the comprehensive set of stakeholders that can be affected by AI.