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Executives Don’t Trust All Employees To Handle Remote Working Tech Issues, Survey Finds

  • 2 wk ago

If company executives assume they can trust all of their employees to properly handle the tech-related duties, obligations and responsibilities associated with working remotely, the results of a new survey could force them to reconsider those assumptions.

According to a Vyopta/Wakefield Research survey completed this month, executives did not fully trust one-third of their workers to correctly navigate the remote collaboration technology needed to make remote work successful. In many cases, employees were disciplined or fired because of their mistakes.


There can be important consequences when the people behind the scenes drop the ball.

  • 25% of executives reported they have seen an employee fired because of video or audio conference mistakes.
  • 83% have seen an employee receive some disciplinary action because of a call or videoconference error. The actions included moving responsibility to another staff member (53%), giving an informal (40%) or formal (38%) reprimand and removing a staff member from a project (33%).
  • Nearly a third of executives (32%) have lost a client or business opportunity because of technology or connection issues. Another 41% have missed a project deadline, while 75% had to reschedule a meeting.

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