[Women in Tech] Grit, passion, and making the right decisions can help you achieve anything, says Gagan Sodhi Menon of Teleperformance India
As a young girl, growing up in Bareilly, Uttar Pradesh, Gagan Sodhi Menon helped her father extensively in his trucking business.
“Optimising costs and manging driver routines and truck routes gave me my first taste of STEM application tied to an outcome, which also resulted in more income and a happier dad. This early lesson led me to the field of data-driven Six Sigma profile, and that’s how my career started and still continues,” she says.
After completing her bachelor of science degree, Gagan also pursued a master’s in international business. As Chief Transformation Officer, Teleperformance India, Gagan stands out as an achiever in the highly male-dominated BPO industry. The company has evolved from a provider of outsourced omnichannel customer experience to providing digital integrated business services and transformation solutions, serving 190+ global clients.
In a conversation with HerStory, Gagan tells us why she she doesn’t believe in the common thinking that tech and women don’t mix, and the three things people need to succeed.