Brianna White

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Jul 30, 2019
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Successful organizations have long known that their employees are their biggest asset, but recent job numbers show how hard organizations have to work to retain them. According to the U.S. Department of Labor’s Job Openings and Labor Turnover Survey, the rate of quit levels remained significant at 4.2 million in December 2021 while job openings continued to be high at 10.9 million. This is a strong indication that the pandemic has turned the tables on the employer-employee dynamic.
As lines between work and life have blurred for many – employees have started to reassess what’s important to them and in turn, what they expect from their employers. Of course, salaries and benefits are still important, but they are considered table stakes. People now want greater flexibility, a strong culture and better balance across work and life. What else can organizations do to meet workers’ needs and how can technology play a role?
Enter workplace technology
One key piece in this puzzle is to ensure employees have the right technology, including up-to-date devices as well as proper software and peripherals in place to make for a smooth experience, no matter where they work.
This might sound obvious, so why am I pointing it out? Consider this: Findings from the 2020 Brain on Tech research conducted by Dell Technologies and EMOTIV highlight:
  • Employees can achieve an astounding 37 percent more in a workday when using technology that is not only newer but supported with the correct software and services – that’s 15 hours of time saved in a 40-hour work week.
  • On the flipside, a bad technology experience impedes employee performance by more than 30 percent on average regardless of a user’s perceived computer literacy. Employees that have bad technology experiences during their workday also feel twice as stressed.
  • And stress from a bad tech experience doesn’t just go away once you’re done with your work. The results showed that those experiencing these high stress moments take three times longer to relax and recover even when listening to relaxing music.
With many transitioning from work-from-home to a hybrid, work-from-anywhere model, the burden on technology to provide a smooth and secure user experience is even higher. This includes anything from enhanced connectivity, to the system’s ability to filter out background noise while on a video call, to ensuring privacy and data security — even when on the go. And there’s a secret sauce that can help with a lot of this: artificial intelligence.
Continue reading: https://www.techrepublic.com/article/harnessing-ai-transform-employee-experience/
 

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