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How Cities are Tapping Federal Aid to Make Major Tech Upgrades

  • 5 mths ago

Some of the spending is geared towards adding online access to services like building permits and dog licenses. Other investments focus on areas like remote meetings and cybersecurity.

Before the Covid-19 pandemic struck, you couldn’t pay a parking ticket remotely or order a development permit online from the city of Cheyenne, Wyoming.

"That’s how antiquated some of our systems were,'' said Renee Smith, the city’s grants manager. 

Officials had for years talked about investing in technology, but those costly upgrades were always “that thing in the budget that got passed over from year to year,” winding up in the “‘maybe someday’ category,’’ she said.

For Cheyenne, someday is now. The city, like hundreds of other communities across the nation, is investing a portion of its federal pandemic relief money in technological improvements to make local government more accessible and efficient.

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