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Kathleen Martin

Guest
2022 is the year of automation. From self-driving cars to chatbots, everything is getting smarter and automated. This is especially true in the hotel industry, where smart automation for hotels is making waves.
Surviving COVID entailed cutting operating costs, which came from furloughs and layoffs. But it is not easy to imagine full-scale operations with half the workforce when you’ve been doing things the same way all this while.
Something hoteliers can pick up is smart hotel automation. A smart hotel room uses smart electronic devices powered by the Internet of Things (IoT).
This IoT technology means that previously unconnected devices now have internet connectivity, which allows them to send and receive data, therefore communicate effectively with one another.
This internet connectivity and communication capability enable devices to retrieve information from the internet and interact with other devices in the vicinity. With the advent of smart hotel automation, guests can now enjoy a wide range of once unavailable benefits.
What’s better – hotels management, owners, and stakeholders can enjoy many benefits from smart automation for hotels.
Benefits of Smart Automation For Hotels
1. Personalization
A benefit that helps both guests and hotels is a higher level of personalization through smart hotel automation. This means that hotel guests can quickly and easily make changes to their room to get it exactly how they want it, improving their enjoyment of the room to their comfort level.
Guests can quickly change the conditions within the room by using a smart hub, tablet device, or even through an app on their phone. The heating, air conditioning, lights, and so on can then respond to and maintain those conditions automatically, thanks to IoT technology.
Guests and staff can also interact directly and more effectively via mobile devices or in-room smart apps by leveraging guest portals in hotel automation software. Guests can communicate their needs via apps instead of visiting or calling multiple numbers to get assistance or services.
2. Sustainability
One of the most significant advantages of developing a smart hotel is the cost savings that are frequently engaged in the provision. This is mostly owing to improvements in hotel room sustainability and energy economy, with certain technologies only being utilized when absolutely necessary.
Continue reading: https://www.hospitalitynet.org/opinion/4111859.html
 

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