Brianna White

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Jul 30, 2019
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If much of the conversation about artificial intelligence in the past few years has focused on the threat it poses to employment, there has been another conversation going on that looks at it more positively.
Beyond the immediate impact of AI on human resources, that conversation goes, is a workplace that is driven by the combination of human intelligence and artificial intelligence.
Taking the Long Term View on Artificial Intelligence
Those companies that deploy AI mainly to displace employees will only see short-term productivity gains, argue Accenture's Paul R. Daugherty, chief technology officer and group chief executive, and H. James Wilson, managing director of information technology for the professional services firm, in an article in the Harvard Business Review based on their 2018 book "Human + Machine: Reimagining Work in the Age of AI."
Instead, they said, the technology’s larger impact will be in complementing and augmenting human capabilities. Their research for the book, which looked at 1,500 companies, found that firms achieve the most significant performance improvements when humans and machines work together. To enable, or encourage, that collaboration they came up with five principles to help:
Continue reading: https://www.cmswire.com/digital-workplace/artificial-intelligence-is-about-collaboration-not-job-elimination/
 

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