Balancing quality and quantity in tech
The use of digital technology has become even more paramount for businesses, the workforce and the economy. Companies with little or no online presence prior to the pandemic suddenly had to build one to stay afloat. QR codes are now regularly being used to view and order from restaurant menus. Schools and workforces are upgrading technology and using collaboration tools to keep students and employees connected. We’ve also seen virtual house inspections, a significant increase in food deliveries and gyms providing virtual workouts help keep their clients’ bodies moving during lockdowns.
"We need to hire more workers but we need them to be equipped with the digital and technological skillset required to not only stay afloat – but ahead – in this new era.”
These digital trends are unlikely to reverse any time soon. A recent survey conducted by the Royal Melbourne Institute of Technology (RMIT) found 87 per cent of respondents required digital skills for their role – regardless of the sector they work in.
Australia’s technology workforce grew by 33,400 people in 2020, reaching a new peak of more than 805,500 workers – a 4.5 per cent increase. Compared with other professional industries where workforces grew by 1.3 per cent, the technology sector stands out as a growing employer.
So, what is the labour requirement of this ever expanding, rapidly growing tech environment? Do we need a few, highly qualified technology workers or a larger cohort of workers with more generalised skills?
We need both.
We need to hire more workers but we need them to be equipped with the digital and technological skillset required to not only stay afloat but ahead in this new era.
The recent Australian Computer Society (ACS)-Deloitte Access Economics 2021 Digital Pulse identified three key areas to improve the quantity and quality of technology workers.
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