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City leans into metrics to boost services delivery, cut ‘time tax’

  • 5 mths ago

New York City Mayor Eric Adams announced on April 6 the release of the Dynamic Mayor’s Management Report, a digital version of the twice-yearly MMR that will now provide up-to-date metrics on city agency performance. The DMMR will be regularly updated and feature a user-friendly interface that will allow New Yorkers to easily search for relevant data and comparative analysis across previous years.

An executive order issued the same day formally creates the chief efficiency officer position to improve the city’s transparency, performance and accountability as well as the equitable delivery of government services.

In the order, Adams said his administration also wants to replace metrics and strategies that are hard to grasp and are not driving improvement. Instead, “the public should have access to data that accurately and clearly represents City agencies’ program performance goals, which should be compiled in an easily accessible and understandable format,” the order said.

Read More: https://gcn.com/data-analytics/2022/04/city-leans-metrics-boost-services-delivery-cut-time-tax/364123/

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