Brianna White

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Jul 30, 2019
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Artificial intelligence is no longer a nice-to-have, so get off the sidelines before you're left behind.
The pandemic has accelerated the onset of new technologies across industries. With artificial intelligence (AI) expected to grow by 21%, reaching $62 billion in 2022, it’s no wonder nearly half of CIOs said they’ve either already deployed AI or plan to add it to their tech stacks in the next year. And with record-high numbers of Americans leaving their jobs, AI has moved from a “nice-to-have” technology to an essential way to optimize your teams’ work and keep everyone feeling productive. 
The question for most businesses is no longer whether to adopt AI — it’s how to best integrate it into processes that scale with the company. Even though companies have spent the last two years implementing new technologies, often under tight deadlines and without a clear plan of what will come next, the process can still feel intimidating. The potential costs, time and loss of productivity associated with major changes are enough for anyone to keep putting it off. 
Here’s the thing: Implementing AI doesn’t have to be arduous, time-consuming or difficult on your teams. The most important step is the first one, which is choosing the right kind of solution to support your customers and enable your team members. Point solutions might bring brief relief, but they ultimately add one more dissonant system to a long list of apps your teams shuffle through every day. Plus, they don’t always play well with others, meaning they can’t help with every task that would benefit from the power of AI. An AI-powered support automation platform connects the systems you already use, allowing you to simplify processes, increase ROI and align your teams for success.
Continue reading: https://www.entrepreneur.com/article/421724
 

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